The tow company, American Towing and Recovery, is only authorized to tow if a representative from Elite Management or the Winston Ridge Board of Directors calls them to report the vehicle. Owners and guests are permitted to park in the designated area at the Listeria Crest and Plantation pools, both daily and overnight. The towing policy is enforced only if a vehicle is clearly abandoned or damaged to the extent that it cannot be driven (e.g., flat tires, or significant body damage).