Dear Winston Ridge Homeowners, I wanted to provide an update regarding the ongoing issues with the fob system (Linear Emerge) at the Plantation pool. After the recent repairs, which included replacing the control panel, we found that while the issue was resolved for some homeowners, it persists for others. Unfortunately, some data remains corrupted, and we are currently unsure of the cause. The vendor contacted for the repairs is scheduled to return and perform a complete data wipe. They will then manually re-enter the data rather than using a backup as done previously. We hope this approach will fully resolve the issue. However, we will not be able to confirm the success of these repairs until residents begin using their fobs, as the issue does not affect everyone uniformly. We…
Dear Winston Ridge Owners, The fob system at the Plantation pool was repaired yesterday and should now be fully operational. Our apologies for the delay in notification. Please be mindful of the weather this weekend as you enjoy the pool facilities.Your best course of action is to get underneath the veranda and wait to resume water-based activities until at least 30 minutes after you've heard the last clap of thunder. Even if the sky is blue and you can see the sun shining, lightning is still a hazard until you've waited through this period. Thank you.
Dear Winston Ridge Homeowners, Unfortunately, it has come to our attention that the fob system at the Plantation pool is not functioning properly. We understand the inconvenience this may cause and would like to extend our sincerest apologies for any disruption this may have caused to your enjoyment of the pool facilities. Rest assured, we are actively coordinating with the vendor to expedite the repair process and minimize any further inconvenience to our valued homeowners. We understand the importance of timely resolution and are committed to ensuring that the pool fobs are operational again at the earliest. In the meantime, the Listeria Crest pool is operational. Should you have any questions or concerns, please do not hesitate to reach out to us at WinstonRidge@elite-mgmt.com. We are here to assist you in…
The pool committee would like to invite volunteers to the Plantation Poolhouse deck next Saturday, April 27, at 10:00 for a spring cleaning of the pollen covered space and furniture. We also need to move the pool deck furniture (a few of the round tables and arm chairs, all chaise lounge chairs and the little tables to the opposite side of the fence. After the clean up is done, the fobs can be turned on for perpetual enjoyment!
The HOA Board was not aware of the installation of this sign and we are looking into it. Update: The sign placed at the Plantation pool was requested by the community manager (Elite) prior to the pool opening. The towing company was apparently out of signs and they fulfilled the request this past weekend. The Board was not advised of installation timing in advance. Please note this same sign, from the same company, has been posted at the Listeria Crest pool for a a little more than a year.