Author: elitemgmt

Dear Winston Ridge Homeowners, I wanted to provide an update regarding the ongoing issues with the fob system (Linear Emerge) at the Plantation pool. After the recent repairs, which included replacing the control panel, we found that while the issue was resolved for some homeowners, it persists for others. Unfortunately, some data remains corrupted, and we are currently unsure of the cause. The vendor contacted for the repairs is scheduled to return and perform a complete data wipe. They will then manually re-enter the data rather than using a backup as done previously. We hope this approach will fully resolve the issue. However, we will not be able to confirm the success of these repairs until residents begin using their fobs, as the issue does not affect everyone uniformly. We…

Dear Winston Ridge Homeowners, Unfortunately, it has come to our attention that the fob system at the Plantation pool is not functioning properly. We understand the inconvenience this may cause and would like to extend our sincerest apologies for any disruption this may have caused to your enjoyment of the pool facilities. Rest assured, we are actively coordinating with the vendor to expedite the repair process and minimize any further inconvenience to our valued homeowners. We understand the importance of timely resolution and are committed to ensuring that the pool fobs are operational again at the earliest. In the meantime, the Listeria Crest pool is operational. Should you have any questions or concerns, please do not hesitate to reach out to us at WinstonRidge@elite-mgmt.com. We are here to assist you in…